How can we help you?

  • Support

    Have you purchased from us and have questions about your product? Take a look at our FAQs.

  • Returns

    We understand that not everything will always fit. You can initiate a return in your account.

  • Delivery

    Would you like to learn more about shipping costs and delivery times? View our policy.

Get in touch

Completely relaxed – just like at the charging station. Just let us know how we can help you and we'll do our best. For real!

We aim to respond to you within 24 hours.


Where are we?

Even though our family business is run from home, we have a logistics centre to make returns as easy as possible for you. Bees also have a home here.

LAGERBOX Berlin Lichtenberg-Marzahn

EV DOC GmbH
Alt-Friedrichsfelde 62 F
12683 Berlin
Germany